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What to Do When a Client is Ticked Off

angry customer on phone
Angry Customer on PhoneMy client Jerry was threatening to sue. Worse, my programmer was dragging his feet and didn't see the seriousness of Jerry's threats. I was on the phone with Jerry for hours at a time. The custom ordering system we designed for Jerry's web site needed some small changes that really weren't affecting the performance of his sit...
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Wiki - What SEOs Can Learn From It

I’ve been actively researching ways to quickly, and effectively, build content for websites. And while blogs tend to be near the top of the list, there are other opportunities out there.

One such opportunity is a Wiki. And while a Wiki won’t suit all sites, there are those that can use a Wiki effectively. If you think you are one of those sites, take a look at this article.

wikiWIKIWhat is a Wiki?

Wiki is a piece of server software that allows users to freely create, and edit web page content, using any Web browser. Wiki supports hyperlinks, and has a simple text syntax for creating new pages and links between internal pages on the fly.

Wiki is unusual among group communication mechanisms, in that it allows the organization of contributions to be edited, in addition to the content itself.

Like many simple concepts, “open editing” has some profound, and subtle effects on Wiki usage. Allowing everyday users to create, and edit, any page in a Web site is exciting, in that it encourages democratic use of the Web, and promotes content composition by nontechnical users.

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